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Employee Relations

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Employee Relations

Expert HR support when you need it most

If you encounter a difficult situation like a disciplinary action, grievance, or employment tribunal, we can handle the entire process and provide an unbiased perspective to support your company.

Our skilled team can offer you the proper assistance, ensuring that your company can resolve any workplace conflicts quickly and successfully.

We are here to help with the following:

Review your current grievance/disciplinary processes to ensure they adhere to the Acas code of practice.
Manage all phases of disciplinary or grievance cases, including conducting in-depth investigations, hearings, and appeals.
Your present supervisors should receive coaching and direction on all facets of conflict resolution.

Investigations

Whether you have an HR team or not, our consultants give you the peace of mind that the crucial investigative process will be carried out properly, thoroughly, and promptly by current employment laws.

To help you at any step of your grievance, discipline, whistleblowing, bullying, harassment, or capability procedures, we may conduct remote investigations using video conference software. We also support you onsite with any investigative approach throughout.

Disciplinary Procedures

Our skilled HR staff has worked with clients in all sectors, domestically and abroad, for decades to handle complex disciplinary matters. You can get the following help from us:

They are creating policies and processes for discipline.
We are carrying out thorough disciplinary investigations and producing disciplinary investigation reports.
Presiding over disciplinary hearings and investigations when no internal independent person is available, or you require the extra resource.
We guide disciplinary matters, procedures, and processes, including letter writing.
I support you during appeals and disciplinary hearings so you may decide on the conclusion fairly and impartially.
I assist with suggestions for disciplinary outcomes, such as mediation, promotion, and modifications to workplace procedures.
I am taking notes at disciplinary hearings.

Grievance Resolution

We are all aware that problems will occasionally occur. These problems can frequently be settled amicably. But there are also circumstances in which you'll have to use your formal grievance system, which is where our experience is helpful. We offer a consulting service that quickly reviews, expertly investigates, and manages the issue, assuring best practices, skilled management, and record-keeping for legal compliance.

We are here to help with the following:

Investigating the grievance, including speaking with prospective witnesses
presiding over the complaint hearing
The creation of a thorough grievance inquiry report or outcome letter
Offering a service for taking minutes at all meetings
Dealing with more complicated difficulties at the senior level is where we truly excel. We know how critical it is to respond quickly to the problem to minimise disruption to your organisation's operations.

If you are having trouble with a grievance and would want to talk about it, reach out to a member of the team. They would be pleased to listen to you and offer suggestions on how to handle the situation, or they can give you our terms of reference for how we would take the problem to resolve the grievance on your behalf.

Appeals

It is impossible to overstate the significance of appeals. The Acas Code of Practice outlines how appeal rights must be included in disciplinary and grievance proceedings. An employment tribunal may raise any damages in cases where an employer violates the Code by up to 25% for an egregious failure to comply. Therefore, these must be handled promptly and professionally. If you need objective and unbiased guidance on managing an appeal, get in contact to set up a meeting with one of the team members. We are experts in conducting appeal investigations and serving as hearing chairpersons.

Mediation

Even with the best regulations, procedures, and professional assistance, disputes occasionally cannot be settled to everyone's satisfaction. At AI Smart Assistants, we offer a mediation service where we can act as a neutral and objective third party to a disagreement, analyse the problems highlighted, and arrive at a mutually acceptable agreement or settlement.

Why AI Smart Assistants?

Our HR department works on your behalf. AI Smart Assistants collaborates closely with you to create a strategy that meets your needs. We work as an extension of your team, offering various HR services to support the development of your company. Our goal is to maximise the potential of your workforce since prosperous businesses are built on contented employees.